Privacy Policy

Effective Date: March 1, 2026

Advanced Home Medical (“we,” “our,” or “us”) operates the Advanced Home Medical mobile application (“App”). This Privacy Policy explains how we collect, use, and protect your information when you use our App.

By using the App, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect the following types of information:

a. Account Information

When you create an account, we collect:

• Email address
• Authentication credentials (securely handled via Firebase Authentication)

b. Usage Data

We may collect limited technical information such as:

• App interactions (e.g., features used)
• Device type and operating system

c. Payment Information

Payments are processed through a secure third-party billing system.

• We do not collect or store credit card or payment details within the App
• We may store limited transaction data such as:
  
  • Payment date
  • Payment amount
  • Confirmation status

This data is stored securely using Firebase Firestore.

d. Notifications Data

If you enable notifications, we may collect:

• Device tokens (via Firebase Cloud Messaging)
• Notification preferences

2. How We Use Your Information

We use collected information to:

• Provide and maintain App functionality
• Authenticate users securely
• Display payment history and account activity
• Send important notifications (e.g., payment confirmations, reminders)
• Improve App performance and user experience

3. Data Storage and Security

We use industry-standard services to store and protect your data:

• Firebase Authentication for secure login
• Firebase Firestore for data storage
• Firebase Cloud Messaging for notifications

We implement reasonable safeguards to protect your information. However, no system is completely secure.

4. Third-Party Services

The App relies on third-party services, including:

• Firebase (Google)
• External billing/payment providers

These services may collect and process data according to their own privacy policies. We encourage you to review their policies.

5. Data Sharing

We do not sell, rent, or trade your personal information.

We may share information only when:

• Required by law
• Necessary to provide App functionality (e.g., payment processing)

6. Your Rights and Choices

You may:

• Access or update your account information
• Disable notifications through your device settings
• Request account deletion (contact us directly)

7. Data Retention

We retain your data only as long as necessary to:

• Provide App services
• Maintain records of transactions
• Comply with legal obligations

8. Children’s Privacy

This App is not intended for children under the age of 13. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be reflected by a revised “Effective Date.”

Continued use of the App after changes indicates acceptance of the updated policy.

10. Contact Information

If you have any questions about this Privacy Policy, please contact:

Advanced Home Medical
2212 Fort Campbell Blvd
Hopkinsville, KY 42240
Phone: (270) 886-2544

By using this App, you acknowledge that you have read and understand this Privacy Policy.